Validate a Licence

Description

Validates the active licence for the application.

Access

File / Info / Validate Licence

Requirements
  • An active licence
  • A connection to the Internet
Notes
  • The licence must be validated periodically to allow it to continue to run the application.
  • Typically there is no need to run this command because the update service will automatically validate the licence.
Possible errors
Error Message Comments
Unable to communicate with the licensing service Check the Internet connection and ensure a firewall is not blocking access to licensing web service.
Invalid Licence Code The information sent to the licensing web service is invalid.
Computer date and time is incorrect Check the date, time and time zone settings on the computer.
Expired Licence Code The licence validated successfully but has expired. Contact the application representative.
Related topics

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